Mon–Sat 7:00am–7:00pm

Tank, tankless, and hybrid

Water Heater Repair & Installation in Asheville, NC

We repair, replace, and install tank, tankless, and hybrid water heaters for homes and businesses across the Asheville area. If a repair will restore reliable hot water, we recommend the repair.
New tank water heater with expansion tank installed by MRJ Plumbing in Asheville, NC

Water heater repair

Many water heater problems can be repaired. On electric tanks, the most common failures are the heating elements and thermostats. On gas tanks, the thermocouple, gas control valve, or burner assembly is usually the cause. We also replace anode rods and temperature and pressure relief valves, and we flush the sediment that causes popping noises and reduces efficiency.

A tank that leaks from the body can't be repaired. Once the tank itself has corroded through, replacement is the only safe option. We will tell you which situation you are in before any work begins.

Water heater replacement and installation

Most tank water heaters last 10 to 15 years. When a unit is leaking, failing repeatedly, or near the end of its life, replacement is usually the better investment. We install gas and electric tanks in 40-gallon, 50-gallon, and larger sizes, connect them to your existing water and fuel lines, and bring the installation up to current code. That can include an expansion tank, a drain pan, and a properly piped relief valve.

We haul away the old unit when we're done. Estimates are free for many water heater installations.

Tankless water heaters

A tankless water heater heats water as you use it, so you don't run out during back-to-back showers, and it takes up far less space than a tank. It is also more demanding to install. A gas tankless unit needs a gas line large enough to supply its full burner capacity, plus dedicated venting. An electric unit often needs added electrical capacity.

We size tankless units to your household's peak demand, meaning how many showers, faucets, and appliances may run at once. Before recommending a model, we check your gas line, venting, and water quality. If your gas line is too small, we can replace it as part of the same job.

A well-maintained tankless unit can last 20 years or more. It needs periodic descaling to remove mineral buildup from the heat exchanger, especially on well water. We service and repair existing tankless units as well as install new ones.

Tank, tankless, or hybrid: which fits your home

A standard tank is the simplest and least expensive option to install, and it is often the right choice for a direct replacement. Tankless is a good fit for households that run out of hot water or want to free up space, as long as the gas or electric service can support it. A hybrid heat pump water heater uses far less electricity than a standard electric tank, but it needs more room and a space that stays between about 40 and 90 degrees year-round.

We explain the cost and trade-offs of each option for your house. The decision is yours.

Five-star Google review
Marcel and Tooley came out on a Saturday evening and fixed my water heater by replacing the elements and thermostat — for $100. That saved me from a nearly $10,000 quote elsewhere. Honesty, knowledge, and professionalism.
Alexa O. · Google reviewRead more reviews

Maintenance

Water heater maintenance in Asheville

A water heater that is flushed and checked once a year heats faster, runs quieter, and lasts longer. Manufacturers recommend each of these checks about once a year, and we do them all on one visit.
  • Tank

    Flush the tank

    Sediment settles on the bottom of the tank, where it causes popping noises and makes the heater work harder. Draining and flushing clears it out. Homes on well water may need it more often.

  • Tank

    Test the relief valve

    The temperature and pressure relief valve is the heater's main safety device. We check that it opens and closes properly and replace it if it sticks or leaks.

  • Tank

    Check the anode rod

    The anode rod corrodes so the steel tank doesn't. Once the rod is used up, the tank starts to rust. Replacing a worn rod costs far less than replacing the heater.

  • Tankless

    Descale the heat exchanger

    Minerals coat the heat exchanger and cause error codes and lukewarm water. We circulate a descaling solution through the unit and clean the inlet filter.

On the same visit we check the thermostat setting, the expansion tank, and your water pressure, which runs high in parts of Asheville. A setting of about 120°F suits most households.

What to expect

How a visit works

  1. 01

    Tell us what's going on

    Call or request a visit online. Share your address and what you're seeing, whether it's a slow drain, no hot water, or a new project.

  2. 02

    We diagnose and price it

    We find the cause, explain it in plain terms, and give you a clear price. If a repair will last, that is what we recommend.

  3. 03

    You approve, then we work

    Work begins only after you approve the price. When we finish, we test everything, clean up, and walk you through what we did.

Questions

Water Heaters FAQs

(828) 222-3903

Mon–Sat 7:00am–7:00pm

Need a plumber in Asheville?

Call or request a visit online. Tell us your town and what is going on, and we will schedule a time that works for you.

Mon–Sat 7:00am–7:00pm · Licensed & insured in North Carolina